Refund policy

We offer exchange only if the product you receive is damaged or incorrect.

You have 7 days after receiving your order to request an exchange.

To be eligible for an exchange:

  • The item must be unused and in its original condition.

  • The product must be in original packaging with tags.

  • You must provide proof of purchase or order details.

If you receive a damaged or wrong item, please contact us within 7 days at masterraya961@gamil.com with your order number and product photos.

Once your request is approved, we will provide instructions on how to return the item. After we receive and inspect the returned product, we will process the exchange within 7 days.

Please note:

  • We do not offer refunds.

  • Exchanges are only applicable for damaged or incorrect products.

  • Items sent back without contacting us first will not be accepted.

For any questions, contact us at masterraya961@gamil.com.